Terralyn Privacy Policy

Effective Date: June 01, 2025
Last Updated: January 21, 2026

1. Introduction

Climate Data Inc., doing business as Terralyn ("Terralyn," "we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you use our AI-powered workflow automation platform.

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2. Information We Collect

2.1 Information You Provide

Account Information: Name, email, job title, company name, password (encrypted), phone (optional)
Business Information: Sustainability data, corporate documents, user content
Communication Information: Support requests, feedback, marketing preferences

2.2 Information Collected Automatically

Usage Data: IP address, browser type, device info, pages visited, feature usage, interactions, error logs
Cookies and Tracking: Essential cookies, analytics cookies (with consent). See our Cookie Policy

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3. How We Use Your Information

Service Delivery: Provide platform, process data, generate reports, authenticate users, customer support
Service Improvement: Improve features, develop capabilities, analytics, optimize UX, troubleshoot
Communication: Respond to inquiries, service updates, marketing (with consent), security notifications
Legal and Compliance: Comply with laws, enforce terms, prevent fraud, respond to legal requests

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4. Legal Basis for Processing (GDPR)

For EU/EEA users:

Contract: Necessary to provide requested services
Consent: Marketing, optional features
Legitimate Interest: Service improvement, security, analytics
Legal Obligation: Compliance with laws

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5. How We Share Your Information

5.1 We DO NOT Sell Your Data

Terralyn does not sell, rent, or trade personal information.

5.2 Service Providers

Table listing service provider categories, examples, and purposes: AI Model Providers (Anthropic, OpenAI) for data analysis and report generation, Infrastructure (AWS) for cloud hosting with encryption, Business Tools (analytics, customer support, email services) for platform operations.

5.3 Legal Requirements

We may disclose information when required by law or to protect rights and safety.

5.4 Business Transfers

In merger/acquisition, your information may be transferred. You will be notified.

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6. AI and Automated Processing

6.1 Use of AI

Terralyn uses AI to analyze data, generate reports, provide recommendations, and automate workflows.

6.2 Human Oversight

AI outputs subject to human review
Critical decisions involve human oversight
Users can override AI recommendations

6.3 Your Rights Regarding AI

Know when AI is used in processing your data
Request human review of AI-generated outputs
Opt-out of certain AI features (where feasible)

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7. Data Security

Industry-standard measures including:

Encryption: TLS 1.2+ (transit), AES-256 (at rest)
Access Controls: Role-based access, MFA
Monitoring: 24/7 security monitoring
Audits: Regular security assessments

No system is 100% secure, but we continuously work to protect data.

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8. Data Retention

Table showing data types and their retention periods: Account Data is kept for account duration plus 3 years, Business Data for 3-7 years as per regulations, Logs/Analytics as needed, and Marketing Data until unsubscribe or deletion request.

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9. Cookies and Tracking Technologies

We use cookies and similar technologies for essential platform functionality, analytics, and user preferences.

Cookie Categories:

Essential Cookies: Required for platform operation (always active)
Analytics Cookies: Understanding usage patterns (optional, with consent)
Functional Cookies: Remembering preferences (optional)
Marketing Cookies: Campaign tracking (optional, with consent)

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Your Choices:

Manage preferences via cookie banner on first visit
Update settings via "Cookie Settings" link in website footer
Configure browser settings to block/delete cookies

For detailed information including specific cookies used, see our Cookie Policy.

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10. Your Privacy Rights

10.1 All Users

Access your personal data
Correct inaccurate data
Delete your data
Data portability (export in usable format)
Opt-out from marketing communications

10.2 GDPR Rights (EU/EEA)

Object to processing
Restrict processing
Withdraw consent at any time
Lodge complaint with supervisory authority

10.3 CCPA Rights (California)

Right to know what data is collected
Right to delete personal information
Right to opt-out of sale (we do not sell data)
Right to non-discrimination

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Do Not Sell My Personal Information: We do not sell personal information. To submit a request or learn more about your California privacy rights, visit California Consumer Privacy Act (CCPA).

10.4 How to Exercise Rights

Email: privacy@terralyn.ai
Response Time: 30 days (CCPA), 1 month (GDPR, extendable to 3 months for complex requests)

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11. International Data Transfers

Terralyn is US-based. Data from international users may be transferred to the United States.

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Safeguards:

Standard Contractual Clauses (SCCs)
GDPR-compliant vendor Data Processing Agreements

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12. Children's Privacy

The Service is not intended for individuals under 18. We do not knowingly collect data from children.

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13. Third-Party Links

The platform may link to third-party sites. Review their privacy policies before providing information.

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14. Marketing Communications

Sent only with consent or based on existing business relationship
Unsubscribe via email link, privacy@terralyn.ai, or account settings
Transactional emails (account, security) cannot be opted out

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15. State-Specific Disclosures

California Residents (CCPA)

Categories Collected: Identifiers, commercial information, internet activity, professional information

Sources: Directly from you, automatically from platform use, third-party integrations (with your authorization)

Business Purposes: Service delivery, security, analytics, marketing

Third Parties Receiving Data: Service providers (AI vendors, cloud hosting, analytics)

Sale of Personal Information: We do not sell personal information

Shine the Light: California Civil Code Section 1798.83 permits California residents to request information regarding disclosure of personal information to third parties for direct marketing. We do not disclose personal information to third parties for direct marketing purposes.

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16. Changes to This Privacy Policy

Updates posted with "Last Updated" date. Material changes notified via email or platform notification.

17. Supervisory Authority

EU/EEA users may contact their local data protection authority if concerns are not addressed.

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18. Contact Us

Email: privacy@terralyn.ai
Data Protection Officer: privacy@terralyn.ai
Address: Climate Data, Inc. (DBA Terralyn), [Company Address]
Website: https://www.terralyn.ai/privacy

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19. Summary of Key Points

We protect your privacy: Industry-standard security, encryption, access controls
We use AI responsibly: Transparent about AI use, human oversight, contractual protections with AI providers
We don't sell your data: Used only to provide and improve services
You have rights: Access, delete, correct, opt-out
We comply with regulations: GDPR, CCPA, SOC 2
Contact us anytime: privacy@terralyn.ai

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